• Vision

Invest with knowledge & safety.

• Mission

Every investor should be able to invest in right investment products based on theirneeds, manage and monitor them to meet their goals, access reports and enjoyfinancial wellness.

B. Details of business transacted by the Research Analyst with respect to theinvestors

• To publish research report based on the research activities of the RA

• To provide an independent unbiased view on securities.

• To offer unbiased recommendation, disclosing the financial interests inrecommended securities.

• To provide research recommendation, based on analysis of publicly availableinformation and known observations.

• To conduct audit annually

• To ensure that all advertisements are in adherence to the provisions of theAdvertisement Code for Research Analysts.

• To maintain records of interactions, with all clients including prospective clients (prior to onboarding), where any conversation related to the research services hastaken place.

C. Details of services provided to investors (No Indicative Timelines)

• Onboarding of Clients

 Sharing of terms and conditions of research services

 Completing KYC of fee paying clients

• Disclosure to Clients:

 To disclose, information that is material for the client to make an informed decision, including details of its business activity, disciplinary history, the terms and conditions of research services, details of associates, risks and conflictsof interest, if any

 To disclose the extent of use of Artificial Intelligence tools in providing researchservices

 To disclose, while distributing a third party research report, any material conflict of interest of such third party research provider or provide web addressthat directs a recipient to the relevant disclosures

 To disclose any conflict of interest of the activities of providing researchservices with other activities of the research analyst.

• To distribute research reports and recommendations to the clients withoutdiscrimination.

• To maintain confidentiality w.r.t publication of the research report until madeavailable in the public domain.

• To respect data privacy rights of clients and take measures to protect unauthorizeduse of their confidential information

• To disclose the timelines for the services provided by the research analyst to clientsand ensure adherence to the said timelines

• To provide clear guidance and adequate caution notice to clients when providingrecommendations for dealing in complex and high-risk financial products/services

• To treat all clients with honesty and integrity

• To ensure confidentiality of information shared by clients unless such information is required to be provided in furtherance of discharging legal obligations or a clienthas provided specific consent to share such information

D. Details of grievance redressal mechanism and how to access it

1. Investor can lodge complaint/grievance against Research Analyst in the followingways:

Mode of filing the complaint with research analyst

In case of any grievance / complaint, an investor may approach the concernedResearch Analyst who shall strive to redress the grievance immediately, but notlater than 21 days of the receipt of the grievance.

Mode of filing the complaint on SCORES or with Research AnalystAdministration and Supervisory Body (RAASB)

i. SCORES 2.0 (a web based centralized grievance redressal system of SEBIfor facilitating effective grievance redressal in time-bound manner)

(https://scores.sebi.gov.in)

Two level review for complaint/grievance against Research Analyst:

• First review done by designated body (RAASB)

• Second review done by SEBI

ii. Email to designated email ID of RAASB

2. If the Investor is not satisfied with the resolution provided by the Market Participants, then the Investor has the option to file the complaint/ grievance on SMARTODR platform for its resolution through online conciliation or arbitration.

With regard to physical complaints, investors may send their complaints to:

Office of Investor Assistance and Education, Securities and Exchange Board of India,SEBI Bhavan, Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (E),Mumbai – 400 051

E. Rights of investors

• Right to Privacy and Confidentiality

• Right to Transparent Practices

• Right to fair and Equitable Treatment

• Right to Adequate Information

• Right to Initial and Continuing Disclosure

-Right to receive information about all the statutory and regulatory disclosures

• Right to Fair & True Advertisement

• Right to Awareness about Service Parameters and Turnaround Times

• Right to be informed of the timelines for each service

• Right to be Heard and Satisfactory Grievance Redressal

• Right to have timely redressal

• Right to Exit from Financial product or service in accordance with the terms andconditions agreed with the research analyst

• Right to receive clear guidance and caution notice when dealing in Complex andHigh-Risk Financial Products and Services

• Additional Rights to vulnerable consumers

– Right to get access to services in a suitable manner even if differently abled

• Right to provide feedback on the financial products and services used

• Right against coercive, unfair, and one-sided clauses in financial agreements

F. Expectations from the investors (Responsibilities of investors)

• Do’s

i. Always deal with SEBI registered Research Analyst.

ii. Ensure that the Research Analyst has a valid registration certificate.

iii. Check for SEBI registration number.

Please refer to the list of all SEBI registered Research Analyst which isavailable on SEBI website in the following link:

(https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14)

iv. Always pay attention towards disclosures made in the research reports beforeinvesting.

v. Pay your Research Analyst through banking channels only and maintain dulysigned receipts mentioning the details of your payments. You may makepayment of fees through Centralized Fee Collection Mechanism (CeFCoM) ofRAASB if research analyst has opted for the mechanism. (Applicable for feepaying clients only)

vi. Before buying/ selling securities or applying in public offer, check for theresearch recommendation provided by your Research Analyst.

vii. Ask all relevant questions and clear your doubts with your Research Analystbefore acting on recommendation.

viii. Seek clarifications and guidance on research recommendations from yourResearch Analyst, especially if it involves complex and high risk financialproducts and services.

ix. Always be aware that you have the right to stop availing the service of aResearch Analyst as per the terms of service agreed between you and yourResearch Analyst.

x. Always be aware that you have the right to provide feedback to yourResearch Analyst in respect of the services received.

xi. Always be aware that you will not be bound by any clause, prescribed by theresearch analyst,which is contravening any regulatory provisions.

xii. Inform SEBI about Research Analyst offering assured or guaranteed returns

• Don’ts

i. Do not provide funds for investment to the Research Analyst.

ii. Don’t fall prey to luring advertisements or market rumors.

iii. Do not get attracted to limited period discount or other incentive, gifts, etc. offered by Research Analyst.

iv. Do not share login credential and password of your trading, demat or bank accounts with the Research Analyst.