GRIEVANCE REDRESSAL/ESCALATION MATRIX:
The matrix must include the following details:
Details of
designation | Contact
Person
Name | Address where
the physical
address
location | Contact No. | Email-Id | Working hours
when complainant
can call |
| Customer Care | | | | | |
Head of
Customer Care | | | | | |
Compliance
Officer | | | | | |
| CEO | | | | | |
| Principal Officer | | | | | |
